By: fattyfatfat

fattyfatfat — Sat, 21 Jun 2008 02:30:22 +0000

If someone is calling you pretending to be Capital One then it’s not their fault.
Yes that is their customer service phone number but called ID can be easily fooled (google called id spoofing).
If you have any questions whether it was them or not calling you, you need to figure that out first before jumping to conclusions about the company. Call the customer service number on the back of your card and see if they called you.
_____________
Granted, it could be ID spoofing. If it is, then the Internet is rife with people reporting similar experiences. As for jumping to conclusions about Cap One, I did that last year, but not until after I’d called their customer service and confirmed that yes, they were indeed screwing me.

By: JavaQueen

JavaQueen — Fri, 20 Jun 2008 09:03:15 +0000

You sure do know how to educate folks on a wide variety of subjects. I just feel bad for the people who easily fall for this type of scam, especially an elderly person. Breaks my heart!
________________
I couldn’t understand the woman well enough to even guess if it was a scam or not. It may be cheaper for a company to farm out customer service to an overseas operation, but I’ll be the first to say if I can’t understand the person, it isn’t customer service; it’s customer frustration, aggravation, and alienation.

Comments on: ID spoofers continue to harass consumers

By: fattyfatfat

By: JavaQueen