One moment please …
You know you have a problem when your cable suddenly goes out and your house falls silent. Completely, utterly silent.
You know you have a severe problem when, twenty minutes later, service still hasn’t been restored and you’re beginning to feel like a crackhead going cold turkey (I’m only guessing, of course).
I’m all twitchy, jittery, restless, tapping my foot. I’ve checked a few things and nothing indicates it’s my problem. I’ve turned the TV on and off a few times and I’m still seeing nothing but
That’s Comcast-ese for “Gotcha, sucka!”
I can call them, of course, but all they’ll do is offer to book an appointment for a serviceman to come out a couple of days from now. By then everything will have already come back on, or I will have slit my wrists.
I could call my son and ask if his cable is still on. He lives a mile and a half away. Of course his will still be on; it’s always on. And if it’s not, he’s got satellite, too. All I can accomplish by calling him is distracting myself for a few minutes while I interrupt his coding, a task particularly bad to interrupt if he’s “in the zone.”
I could go back into the other room and disconnect and reconnect all my cable connections, reset the router, etc. Kind of like jiggling the plug when a light won’t come on. There’s really no reason it should work, and if it does, I won’t really know why. If it doesn’t, I’ll just be that much more frustrated. But what if I sit here thinking about it but not doing it, when doing it is all that needs to be done?
This probably wouldn’t have seemed so bad if I hadn’t been happily multi-tasking — watching a new TV show (not a rerun!) and at the same time, on the computer, playing Warhammer, participating in a warband assault on a Destro-held keep in Etaine. Dammit. We were rolling, too.
One hour later: Did all the plug-jiggling. Nothing. Called Comcast and after the usual For-English-press-one-para-Espaniol-dos -If-you’re-calling-about-phone-service-press-one-If-you’re-calling-about-high-speed-Internet-service-press-two-To-ensure-the-best-customer-service-this-call-may-be-recorded voicemail runaround, I actually got a recording saying they were having a problem in this area. (They probably set that up so live people wouldn’t have to listen to any more screaming customers.)
Sigh. So, what’ll it be? Minesweeper? Solitaire? Bejeweled?